Mercari item arrived damaged.
I think they give you a document that shows the exact coordinate of where the package was delivered. But if you have USPS already saying that the address wasn't yours, Mercari should take that as proof. Tell them your account address is correct and that you have proof the package was delivered somewhere else. Waiting for the 72 hours makes zero ...
Often these fake buyers claim that they didn't receive the item and claim a refund. Other times they lie that the item arrived damaged and ask for a refund. 10. Mercari Favors Customers. When it comes to Mercari's terms and conditions, there is a bias in favor of the customer.How Bomb Blasts Cause Damage - Bomb blasts cause damage as they make impact with the atmosphere, from the blast wave to the blast wind. Learn about the damaging process of a bomb b...Reply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ...5. Get Your Money. When the review process is complete or the three-day window is up, the money from the sale should appear in your account. Mercari will try to get you to spend your balance on the platform, but resist the temptation and save your money! You can even set up earnings goals right in the app.An anime figure I bought arrived with the head snapped off. The seller communicated that he made sure it was in perfect condition before shipping. ... Buyer purposely damaged an item to return ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...
if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487.
Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Hey! We ordered an item and it was received damaged. It still works, but has several cracks. We don't mind keeping it, but would not have paid what we did, if we knew about the damage. We know from interaction with the seller prior to buying that they buy items from estate sales and sell. Is there a way to keep the item but ask for a discount?
Sold item, sent item, it got damaged in transit upon buyer receiving it. They file claim, they get refunded, I get a VERY specific email stating “your item arrived damaged, but not too damaged for it to be sent back to you.” Listing then is deleted THEN put back up and simply deactivated (yes in this order) by Mercari.Buyer returned item damaged and claimed wrong size - Mercari sides with them lol. I had recently sold an underwear set that came with 3 different pairs, all securely attached to a hanger, tags everything on it brand new. Buyer asks about discounting the price in the DM and we come to an agreement and it's sold.Raising a Claim via Phone. To inform the courier about the problem over the phone, call (800) 742-5877 and tell the customer support representative what happened. The reps may request more details and pictures of the damage and also ask you to bring the parcel to the local post office for inspection.Part of my order was received damaged the issue is, I don't want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ...Aug 31, 2021 ... The buyer only has 3 days to dispute the item; after that, they are SOL. I once accidentally shipped a buyer a PS5 controller when he bought a ...
Item Damaged in Transit - I used UPS Pack and Ship. (Resolved) I recently sold an old HP All-in-One computer for $120 on Mercari. The buyer has requested a return/refund because the computer arrived “smashed up” (I guess the screen was shattered). The thing is, I did not package the item.
Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …
The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item never arrived SELLING It's been in the same location for over a week now and just says processed through usps factory, but it was supposed be here last Tuesday, mercari even gave me the automated message that I can cancel my order, now ...The "shipping protection" is for Mercari to take advantage of in such cases. So essentially, they get the let's say, $13.50 shipping fee back, PLUS the $200 cost of the item. Mercari has the pictures of the damaged item, which the buyer provided. Of course, they won't always do this, but it's maybe 90% of the time.If you have pics of how you packed it, send it to mercari. They might change their minds. But i think the reason why they denied it is bc they usually recommend that you ship these types of items in 2 boxes. Like once its packed securely in a box, wrap it in air cushions or packing peanuts and put it in another box.I ordered some glass pieces from a Mercari seller. One of 4 arrived broken. I contacted the seller, they suggested I open a return with Mercari. ... I received a message that the buyer claimed the item was damaged in transit but not to worry because my item was covered under the shipping protection. It was an $82 item. Be careful going off ...If the buyer is sending an item back because it doesn't match the listing description or it arrived damaged or faulty, you're responsible for the cost of return shipping, even if you don't offer returns. If they simply changed their mind or ordered the wrong item, who pays for return shipping is determined by your return policy. Offer a ...
Skip to main content. Open menu Open navigation Go to Reddit Home. r/Mercari A chip A chipI am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it …If Mercari sees that it was truly a case of mishandled items by the shipping company, they'll refund the buyer and pay you for the sale. Neither will get a rating, btw. I have had one …When it comes to shipping items overseas, proper packaging is crucial to ensure that your package arrives safely and intact. International postage can be a complex process, with va...Later that day, I opened the case stating that the item was smoke damaged, specifically using the "odor" category for the case. The case was summarily closed out in favor of the seller, with the stated reason that odors are not valid return reason for items purchase on Mercari. Later, upon extensively reviewing the seller's feedback, there were ...The items were packed properly with plenty of bubble wrap and craft paper the box when leaving my posesion was 100% secure. Well the customer just recieved their packaged and messaged me to tell me that they are requestiong a refund because 2 items arrived damaged. They didnt elaborate on which items and I am pretty crushed.
You can go ahead and notify Vinted (Help > Parcel didn't arrive), make sure you mention the message and/or attach a screenshot of the tracking message. You can otherwise wait for the delivery to time out and request a refund then, but might take a while. Probably wasn't packaged properly but yes just get in contact with Vinted and you'll ...
Hello all! I just received my first low rating as a new seller on Mercari. 😕 I sold a Too Faced highlight, and it was damaged in transit. I feel…Once the seller ships it out, he/she is no longer responsible for the package, including the delivery time. There are very limited reasons for a reason to return an item purchased on Mercari (item arriving late is not a good reason and Mercari will deny your request) 3. seeyouintea022 • 2 yr. ago.Less than 24 hours they request a cancellation. This happened to me before and after I cancelled the item, Mercari said something about sellers who cancel too much can get flagged (something of that nature). ... don't discount the ability for the buyer to damage the product in some way and request a return. Just not worth it in the end just ...How to identify hurricane damaged trucks, cars RV's motor cycles boats: Ripoff Report Investigates HELPFUL RESOURCES Covid-19 coronavirus ... I bought an item on Mercari. It arrived broken so I contacted them to report that and the fact that I could not access my account. I was told, by the first person in this event, that someone would contact ...I shipped an item that was functional on shipping (candle warmer lamp). It was shipped inside molded styrofoam 1 inch thick that was then inside a box. It arrived not working. Mercari approved the return stating I can see it for parts. But if I get it back, I am getting it back in a condition different them how I shipped it.Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members OnlineReply. ZealousZen88 • 1 yr. ago. When an item that I sold on Mercari was damaged in transit, I received an email from Mercari letting me know that the buyer filed a claim for the damaged item and they were reviewing the buyer's inquiry. It also stated that because I shipped with a Mercari prepaid label, my order was eligible for coverage at ...
Buyer claims item was damaged during transit. Selling Question. My buyer received the item and the item was damaged during transit. I contact Mercari to make a shipping claim and they told me to tell the buyer to contact Mercari. The only contact option she has on the app is to request for a refund. Is this what she needs to do or how does she ...
That box you used looks like the large flat rate box 12.25" x 12.25" x 6", a PS4's longest side is over 11" you're supposed to leave 2" for padding. If your package was overweight, they will deny on that too because it looks like the label was for 5 pounds and a PS4 is heavier than that. Mercari has multiple valid reasons to deny your insurance ...
Expand user menu Open settings menu. Log In / Sign UpFor items that are returned outside of our return window or are damaged, defective, or different from what was described, we will issue Mercari Credit in the amount of the item's current value. What's Mercari's customer service phone number? We're happy to help! Our customer support number is 1-888-325-2245 and we're available Monday ...The buyer also stated in their return request that "it got damaged in transit". The original listing photos show no sign of damage. Mercari sent me a generic response and approved the return anyways stating that the item was not accurately described and completely ignored the fact that even the buyer said it got damaged in transit.The good thing about Mercari is that you don't have to notify the seller to open a return request. Mercari will contact the seller on your behalf. I know it seems a bit of a punk move, but if someone isn't courteous enough to research how pack a camera len (there are tons of tutorials on YouTube or they could hire a packing service to do it for ... I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us. Change Announcement 12/18/2023 Each year, shipping and delivery carriers review their pricing and make rate adjustments to account for cost fluctuations, inflation, and increased demand. Since carrier rates are changing, shipping fees for Mercari prepaid labels are also changing for certain weights starting January 18, 2024. This year, Mercari rate changes include some price decreases for ...I take photos of the packing process and the packaging, and it literally does not matter - Mercari has always sided with the buyers (including 2 who deliberately damaged their items to make their case). I have a few awesome repeat customers on Mercari so I'm staying for now, but I'm already transitioning to local sale pages.Stuck with a broken item. Experience. We all seem pretty aware of the point that Mercari has a habit of automatically refunding the buyer and not asking for a return of the item. I'm on the other end of that now. I recently purchased a game that was described in good condition and seller states they have no issues with it.Item was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Evaluation. As part of the return …Speakers. Wireless earbuds. You can even find people selling DVDs and DVD players, VCRs, VHS tapes, and older handheld gaming systems. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. 2.
makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer's photos and determine whether or not I'll be compensated.r/Mercari • 3 mo. ago. by Mysterious_Rich6401. HELP! Buyer damaged item and wants refund. I recently sold a bundle of massage cushions to a buyer on Mercari. The buyer claims they received the item damaged and that it was damaged during shipment. The buyer sent a picture of the box and showed a knife mark going through the box and also one of ... The buyer also stated in their return request that "it got damaged in transit". The original listing photos show no sign of damage. Mercari sent me a generic response and approved the return anyways stating that the item was not accurately described and completely ignored the fact that even the buyer said it got damaged in transit. Instagram:https://instagram. omaha boat show 2023mid atlantic warriors baseballkl industries sun dolphinmemphis commercial appeal deaths Posted by u/Alchemical_Fae - 10 votes and 7 comments how to clean an edelbrock carburetordon hutto residential center taylor texas Most likely customer service will have you ship the item back to them at their cost. Once the seller receives the item, you should get a full refund. I placed an order for a pair of BNWT cherry squishmallows. no damage mentioned or shown in the photos. there are two small stains and one larger….Considering your item was damaged, you'd file for a return and give all of the appropriate pictures and information, wait for it to be approved, then send it back and receive a refund. Ultimately it comes down to the item not being sufficiently packaged that caused it to arrive damaged. You only have two options: file for a return or rate the ... amherst new york police blotter Quite frankly, an item that reeks doesn't deserve more than 2 stars, but I guess for fast ship I'd give 3 and strongly note in my review that the item reeed of cigs. SInce I don't think wrist slaps work to make people aware of not doing certain things, and that they need their attention re-focussed that this isn't accpeptable esp for a personal ...So the package arrived today, buyer created a return request and said items arrived damaged. She uploaded pictures where there was a cut on the side of the dress, holes in the lace and the tag was cut off so it could be any size and not what I said. ... As long as you pack items the way Mercari wants you to and you document it you'll be ok in ... today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ...